Have questions, requests or concerns? Please email us at mymasjidal@gmail.com customer service inquiries.
FAQ
Do i need internet Connection for Athan frame to work?
Yes, Athan Frame is a cloud-based solution, and an active internet connection is required for it to work.
Can i display my own images on the Athan frame?
No. All our screens are professionally designed and are dynamically displayed based on the content.
Do i have to pay a subscription fee?
No, we don’t charge any ongoing or subscription fees.
Can i use my own tablet as an Athan frame?
Not at the moment. Athan Frame is developed as a complete package, and we would like our users to experience the full benefits.
How are Masjid's timings displayed?
We have a process for Masjid’s to sign up and maintain their timings on our site. After the Masjid signs up, the Masjid’s timings will be available to sync with the Athan Frame.
Does my Masjid have to pay a fee?
Not at all. The basic features are free for any Masjid.
Why is my local Masjid not in the search?
Only Masjids signed up with Masjidal will be available in the Athan Frame. If your local Masjid is not available, please have someone from your Masjid get in touch with us on mymasjidal@gmail.com
Is there a list of Masjid's that are using Masjidal?
Yes, please click here to search for a Masjid by location or by Masjid name. Please note that only Masjids that are actively maintaining their timings on our site will be displayed. If your Masjid is missing, please have your Masjid administrator contact us (it’s a free service to the Masjid). If your Masjid administrator is unable to maintain the timings, please click here to add the Masjid yourself.
Can i update the timings of my Masjidal ?
It’s highly recommended that someone from your Masjid updates the timings on a regular basis. In addition to the timings, there are multiple other features available to the Masjid.
Can i use it without a Masjid?
Absolutely. The only feature that won’t be available in stand-alone mode is the Iqamah timings.
Contact Us
We’d love to hear from you.
Reach Us
Questions, comments or feedback, please feel free to reach us.
+27 31 202 1000 (SA)
mymasjidal@gmail.com
Contact form
FAQ
Do i need internet Connection for Athan frame to work?
Yes, Athan Frame is a cloud-based solution, and an active internet connection is required for it to work.
Can i display my own images on the Athan frame?
No. All our screens are professionally designed and are dynamically displayed based on the content.
Do i have to pay a subscription fee?
No, we don’t charge any ongoing or subscription fees.
Can i use my own tablet as an Athan frame?
Not at the moment. Athan Frame is developed as a complete package, and we would like our users to experience the full benefits.
How are Masjid's timings displayed?
We have a process for Masjid’s to sign up and maintain their timings on our site. After the Masjid signs up, the Masjid’s timings will be available to sync with the Athan Frame.
Why is my local Masjid not in the search?
Only Masjids signed up with Masjidal will be available in the Athan Frame. If your local Masjid is not available, please have someone from your Masjid get in touch with us on mymasjidal@gmail.com
Does my Masjid have to pay a fee?
Not at all. The basic features are free for any Masjid.
Is there a list of Masjid's that are using Masjidal?
es, please click here to search for a Masjid by location or by Masjid name. Please note that only Masjids that are actively maintaining their timings on our site will be displayed. If your Masjid is missing, please have your Masjid administrator contact us (it’s a free service to the Masjid). If your Masjid administrator is unable to maintain the timings, please click here to add the Masjid yourself.
Can i update the timings of my Masjidal ?
It’s highly recommended that someone from your Masjid updates the timings on a regular basis. In addition to the timings, there are multiple other features available to the Masjid.
Can i use it without a Masjid?
Absolutely. The only feature that won’t be available in stand-alone mode is the Iqamah timings.